Customer support: sales@sandhaanagro.com +91-11-3510-2289

Delivery Information

Where All Do We Deliver?

We deliver to all and any postal address around India. Courier companies do not deliver to P.O. Box address, so we request you to provide full street address with pin code / zip code.

Please note that there are no shipments made from the store on Sundays and public holidays as our logistics partner, does not make any pick-ups on those days. Delay period - 7 to 15 days standard delay.

Calculating Cost

Standard Shipping

Shipping cost is based on item price. More number of items in your shopping bag will get you the benefits of lesser shipping charges. 
However, If placing a bulk order, please contact the office at 9810570078 OR 011-26216080 from Monday to Friday between 11:00 AM to 5:00 PM to help and get better prices and details

Transit Times

We ship all orders by fastest possible air courier services like DTDC.

If you are looking for alternate shipping options, then cheaper and slower shipping options can be suggested. On request, we can also make special quotes for shipping if the merchandise order amount is large. Please write on sales@sandhaanagro.com for more details or Call at 9810570078 / 011-26216080
If you ordered two or more items, you may receive them in multiple boxes on different days, because of varying item availability and shipping locations. Often, products will be shipped separately from one another for added safety in transit, so you may receive more than one delivery to your address.

Please note that all the products will be shipped from India.

Transit Risk

SANDHAAN AGRO ships all parcels as fully insured at no extra cost to customers. If courier company fails to deliver, you do not suffer any loss. In-transit risk is all ours. But SANDHAAN AGRO will not responsible for lost and stolen packages or any full or partial damages to the package after being left at customer's address by postal / courier agency.

Shipment and Tr[acking Details

We will send you an email regarding the shipment of your order, as soon as the items are handed over to the Courier. These alert emails will contain the tracking number and courier company’s website details along with expected date of delivery. You may also check the same on our order status page or by logging in to the My Account section on our site.

Check tracking numbers for orders shipped might take 24 business hours to become active on the courier websites. In case courier company fails to deliver due to any unforeseen problems or natural calamity the amount will be refunded to the client.

Address Change Requests

Once an order is registered, you cannot make any alterations.

Multiple Address Order

Currently this option is not available. However, if you want to send the product to different addresses, you can place multiple orders.

Incorrect or Incomplete Address

Please note: some courier companies charge a penalty for incorrect shipping addresses, wherein the address and zip code do not match. The customer will, without exception, bear the cost of any such penalties and/or fees, not Sandhaan Agro. Please make sure your shipping address is correct.

In the event of a reshipment of the same order, customers will be responsible to pay re-shipping charges for the reshipment.

Packing Method

All products are safely packed according to the items ordered.

Time to Ship

We are proud to offer such shipping values to our customers, especially when paired with our fast delivery times. In most cases, your order will be processed within 48-72 hours of your placing it. You can expect to receive your order, on average, within 7 -15 business days of placing the order.

What if Any Delays?

Time to ship mentioned on our website against each item are indicative and approximate values only and some times due to situations beyond our control, delays may occur. No refund, returns, replacement & exchange will be entertained for this reason.

If, for any reason, there is going to be a delay in shipping because a item is out of stock or If there is an unusual delay in filling an order, we will notify you by e-mail. In case buyer wants to cancel the order, he is free to do that and amount will be refunded.

However any dates for delivery are approximate only and we are not liable for any delay in delivering your order or any part of it. We may choose to deliver your order in separate parts. In some cases we may offer to refund you for unfulfilled part of the order.

Types of Shipping

Standard Shipping

Standard Shipping usually takes 7-15 business days to deliver. For delay – Please call at 9810570078 OR 011-26216080 from Monday to Friday between 11:00 AM to 5:00 PM.

Billing Address and Shipping Address

Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment.

What happens if my order is lost in transit?
If a shipment is lost in transit, we wait for 15 days and then reprocess/reship the order. If you have any question about our shipping policies, please email us at sales@sandhaanagro.com

 

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